Mawidy – Online Appointment Scheduling & Payment Platform - Sadad

Appointment Booking platform with Payments Built In

Mawidy Platform combines booking, scheduling, payments, reconciliation and reporting in one platform; for one-on-one appointments and paid group sessions.

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What is Mawidy

Mawidy is Sadad's built-in appointment-booking and payment platform. Merchants publish a branded booking page, take one-on-one bookings or paid group sessions, and collect payment at the point of booking — through Sadad's secure payment rails, with nothing extra to install and no third-party gateway to manage.

ACCESS MAWIDY YOUR WAY
Mawidy Merchant Platform

Access Mawidy anywhere on the web- schedule, organize and oversee multiple branches

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Mawidy Mobile App

Easy Download and use Mawidy on the go, capitalize each appointment.

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Access Mawidy via APIs

Integrate Mawidy's secure APIs to power your complete booking engine mobile app, or platform.

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Two Ways to Take Bookings,
In Person or Online. One Platform for Both.

One-on-one appointments

For businesses where one customer books one slot — a legal consultation, a salon visit, a doctor's clinic appointment.

Build your service catalogue
Group services into categories
Keep a service public on your booking page
Customised intake forms to collect client info
Offer each service online, in-person, or both

Group sessions

For businesses that sell the same slot to many people at once — a yoga class, a fitness workshop, a webinar, a language class.

Price per attendee, with a maximum-attendee cap
Instant booking notifications as seats fill
Live remaining-spot counter drives gentle urgency
Attendee numbers and revenue per session
Run each session in a physical space or virtually

Appointment Management,
Built for How You Actually Work

Set your Availability with Multi branch scheduling
separate calendars, staff and availability for
every branch, from one dashboard
Availability Calendars
Build your service menu
set up every service you offer, each with its
own price, duration and assigned staff
Availability Calendars
Buffer time between bookings
reserve a gap between appointments to
reset, clean up or travel 
Availability Calendars
Book on behalf of a customer
create an appointment directly from your
dashboard for walk-ins and phone customers
Availability Calendars
Table and calendar views
see the day as a list or a grid, and export any view
Availability Calendars
Reassign staff or reschedule anytime
Change notes, swap the assigned staff member, or move
a booking to a new date and time from a single dialog
Availability Calendars
Block off time when you need to
close a single window or full days for breaks, holidays
or maintenance, across one calendar, several or all
Availability Calendars
Availability Calendars
Service Menu
Buffer Time
Book on Behalf
Table Views
Reschedule Appointment
Block Off Time

Why Merchants Choose Mawidy for Appointments

Turn time into revenue — upfront SADAD payments

Payment is native to SADAD, not bolted on nothing to integrate, license or maintain

Money deposited when customer confirms a slot,
Every booking payment is auto-reconciled
Cancel or refund after a booking is made

Brand your booking page and set the rules behind

Customize your storefront, personalize your policies- with Mawidy, be you.

Your logo, brand colours and page title

everything from one dashboard. It works on any device, detects time zones automatically, and prevents double booking by syncing with your calendars.

A custom link, or embed on your own website

Everything from one dashboard. It works on any device, detects time zones automatically, and prevents double booking by syncing with your calendars.

Discount codes and coupons

Percentage or fixed amount, with usage limits, eligible services and expiry.

Bilingual English/Arabic booking page

Stay organized by sorting contacts into lists. Use built-in lists or create your own based on form fields, time since your last interaction, and more.

One Dashboard. Your Team,
Bookings and Reports.

Never miss a booking

Never miss a booking

Automated WhatsApp, SMS and email alerts,You and your staff are notified the moment a booking, payment or refund happens

Know what you made today, at a glance

Bookings, revenue trends and upcoming appointments update in real time  with KPI cards and your top-selling services

Live Analytics
Manage your team

Manage your team, at scale

Create staff profiles, assign them to the services and calendars they deliver, and run every branch from one platform

Assign staff to specific services

Assign staff to specific services

Separate availability, staff and slots for each branch, one account

Exportable report

Exportable report

pull appointment and transaction reports whenever you need them, ready for your records or your accountant

Built for the businesses
that live by appointments

Legal servicesLegal Services
Salons and barbershopsSalons & barbershops
Gyms and fitness studiosGyms & fitness studios
Clinics and dental practicesClinics & dental practices

Mawidy’s dynamic service can be availed by many
more such industries. Make business easy, choose Mawidy.

How It Works

Make organised scheduling easy,

1

Create your services or sessions

2

Set your Appointment availability

3

Publish your branded booking page

4

Get booked, and paid Instantly

Turn your time into revenue

Payment is native to SADAD, not bolted on nothing to integrate, license or maintain

Powered by SADAD - the payment platform Qatar already trusts

Officially licensed by Qatar Central Bank

Principal Member of Visa and MasterCard

End-to-end advanced encryption to keep your data

Withdraw your funds quickly to keep your cash flow strong.

Frequently Asked Questions

Yes. Mawidy works whether you're a single-location owner-operator or a multi-branch business — you only pay for the plan that matches your size, and setup takes minutes, not weeks.

Mawidy is offered on two paid plans, Basic and Premium

Yes. On Mawidy Premium, you can sell group classes and sessions with per-seat pricing and a maximum-attendee cap, alongside one-on-one appointments if you offer those too.

Yes. The customer booking page is bilingual out of the box, with an English/Arabic toggle, and adapts automatically to mobile.

Yes, on Mawidy Premium — sell the same slot to multiple attendees with per-seat pricing and a maximum-attendee cap.

No. Mawidy runs inside the Sadad portal you already use — there's no separate system to install and no third-party payment integration to build.

You don't need a separate website. Mawidy gives you a shareable, branded booking page that works as a standalone link, an embed on your existing site, or connected to your own domain — and you manage it all from the SADAD mobile app or web portal.

Yes, you can attach custom Intake Forms to any service. Clients answer these during checkout, so your team knows their preferences or medical history in advance

Absolutely. You can set up distinct availability calendars for each branch with their own unique working hours, addresses, and staff assignments.

Yes! You can create appointments manually on behalf of walk-in or phone customers directly from your dashboard or customer directory
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